What should I do if I returned an item but have not received a refund?Updated 7 months ago

If you have not received a refund after returning your item, please check if you are still within the 30-day return period. It is essential to confirm whether the item has been scanned and processed by our returns team. From the date you sent your item back it can take 7-14 working days to complete our return process and issue you a refund. If you encounter issues with your return/refund please reach out to us with proof of return, and we will investigate the matter further.