Additional Information
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the "Discount code or gift card" field. • Click "Apply" to see your new total before finalizing your order. • Only one code can be used per order. If you’re having troub
Return to sender
Return To Sender. In the event that your item is returned to sender prior to delivery, a £5 charge will apply. Depending on the reason for return, we may be able to take a £5 payment and resend the item to you. Alternatively, we would need to refund
Returning sale items
If you purchased any item(s) as part of a deal, e.g. 2 for £30, and decide to return part of your purchase to us for a refund, we will refund you the amount based on the item(s) you have decided to keep. Alternatively, if you decide to return a multi
How do I cancel my membership/subscription?
We are happy to assist with instructions on how to cancel your memberships or subscriptions. For Email or SMS:. 1. Navigate to the most recent communication you've had from us. 2. Locate and click the Unsubscribe link at the bottom of the email, or r