International ReturnsUpdated 3 months ago

Returning your order. 

For orders outside of the UK, items must be returned unworn and in their original packaging to the returns address provided below

The return will need to be posted within 30 days of being received and clearly labelled as 'RETURNED GOODS'. 

 Failure to do so may result in your package being subject to tax/duties inbound to the UK. We will NOT be able to pay for this and it may result in your package being returned to you or destroyed by Customs & Excise. 

Return to Sender

In the event that your item is returned to sender prior to delivery, we may need to process a refund with a deduction made for all applicable postage costs. The deduction will include the cost of the returned to sender fee charged by the carrier. 
Please note: If the item is returned to sender as a result of carrier error, then we will waive the return to sender charge deductions from your refund. 

EXCHANGES

We do not offer exchanges on international orders. You will need to return your item for a refund and re-purchase your new item. All postage costs are to be paid for by the buyer.

Shuperb Returns, 

Unit 3, 

55 Hastings Road, 

Leicester, 

United Kingdom, 

LE5 0BT