1. Returns LabelTo make your return process hassle-free, you can generate a returns label using the button below. This label covers up to 20kg in weight. Max combined length and circumference cannot exceed 61 x 46 x 46 cm.2. ExchangesWe offer 1 free
Returning your order. For orders outside of the UK, items must be returned unworn and in their original packaging to the returns address provided below. The return will need to be posted within 30 days of being received and clearly labelled as 'RETUR
If you would like to request an exchange for your return, please email our customer service team at [email protected] with the details of the item you wish to exchange it for. Our team will be happy to help assist you with this. We do offer one free
You have 30 days from the date of delivery to post any unwanted goods back to us. Please note that this returns window is final and any conflicting policies from your courier will not be considered. Please Note:As per policy, we cannot accept back re
Please choose carefully when purchasing socks and underwear as we will not accept exchanges or returns for change of mind, due to hygiene purposes. This applies to socks sold individually, as part of a multi-pack or any included in a gift set, and al
If the original box or bag of a returned item is damaged by the customer, a 20% restocking fee will be deducted from the refund. This includes any adhesive labels stuck onto the box, such as the dispatch note.Please note: This does not apply to the m
If your order is not returned within the 30-day return period outlined in our return policy, we will unfortunately be unable to offer a refund or exchange. However, we’d be happy to discuss the option of issuing a store credit. Please contact a membe