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Order Information

How do I cancel my order?

While we will always do our utmost to assist in these situations, we cannot guarantee order cancellations. Please note that once an order has been dispatched, we are unable to cancel or make any amendments. To request a cancellation, please call us o

How can I track my order?

Please use the tracking reference included in your dispatch email to check the status of your delivery via the relevant courier’s tracking website. Alternatively, please use the tracking tool shown on our live chat service. If you experience any issu

How long will it take for my order to arrive?

The timing of receiving your order will depend on the shipping service selected. Estimated delivery dates will be displayed at checkout.We expect our Express Service to take 1–2 working days, and our Standard Service to take 2–3 working days. You can